Customer Experience Reports

User Experience Monitoring
sponsored by Visual Network Systems
WHITE PAPER: User experience monitoring is vital to your workplace. Learn about the issues that affect the user experience in today’s computing environment and how to monitor that experience, pre-empt problems, and decide what actions you need to take when the user experience is unacceptable.
Posted: 14 Mar 2012 | Published: 31 Mar 2010

Visual Network Systems

Remote Work Best Practices Emphasize UC Collaboration Tools
sponsored by TATA Communications
EGUIDE: Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.
Posted: 06 Nov 2020 | Published: 04 Nov 2020

TATA Communications

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion
sponsored by WebTrends
WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.
Posted: 16 Apr 2013 | Published: 16 Apr 2013

WebTrends

WCM's New Role: Targeted Customer Experience
sponsored by Sitecore
EGUIDE: Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
Posted: 09 Dec 2016 | Published: 07 Dec 2016

Sitecore

How the Internet of Things Will Reshape Enterprise Operations and Consumer Applications
sponsored by IBM
EGUIDE: How will the expansion of the Internet of Things (IoT) influence the workplace and the consumer sphere? This two-part e-guide explains how the IoT will impact supply chain management in the near future and explores how IoT devices will transform enterprise and consumer applications alike.
Posted: 11 May 2016 | Published: 06 May 2016

IBM

11 Usability Rules for IT Developers
sponsored by OutSystems
WHITE PAPER: In this resource, learn how to take usability into consideration from the start of an app development project, and discover 11 usability rules particular for IT developers, to help you better understand and cater to your users.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

OutSystems

Vision Document Template
sponsored by OutSystems
WHITE PAPER: This helpful resource offers a vision guide for delivering any application with top-notch user experience throughout the lifecycle. Inside, you'll get a step-by-step outline (with tips) of what you need to consider during application development, from defining usage scenarios to prioritizing tasks to outlining navigation.
Posted: 05 Sep 2013 | Published: 05 Sep 2013

OutSystems

Guide to Design-Centric Application Development
sponsored by CraveInfoTech
EGUIDE: Designing customer-experience grade apps is a must in the age of empowered users. But you need the right tools to do it successfully. This comprehensive guide is your roadmap to developing user-friendly apps with SAP Fiori. Learn how to develop apps from a design-centric standpoint that focuses on the end user's needs.
Posted: 05 Oct 2016 | Published: 04 Oct 2016

CraveInfoTech

Presentation Transcript: Content Monitoring in the Enterprise
sponsored by Lumension
PRESENTATION TRANSCRIPT: This presentation transcript will help readers learn key strategies to meet both business security needs and user demands. Discover more about topics such as setting content monitoring goals, data loss prevention technologies, database activity monitoring, and more.
Posted: 04 Jan 2013 | Published: 04 Jan 2013

Lumension

The Challenge of Unified Workspaces
sponsored by Dell and Intel
EGUIDE: In this expert-guide, learn the 4 top challenges facing end-user computing today, from application updates to security. Then, explore how your IT department can address the issue of unified workspaces head-on.
Posted: 13 Feb 2018 | Published: 07 Feb 2018

Dell and Intel