ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
WHITE PAPER:
Collaboration has become an operational necessity for organizations. To succeed in today’s intensely competitive markets, an enterprise must enable collaboration among all members of its global development organization. This requires new tools and processes. Read this paper for insight into deploying an enterprise-class ALM platform.
WHITE PAPER:
This paper examines how one solution provider, EMC, is helping customers address electronic discovery challenges by helping customers manage their information infrastructure more effectively.
WHITE PAPER:
Customers expect a great end-to-end experience. Wherever work is accomplished in the enterprise, it's all part of the Customer Service Value Chain. Is your enterprise meeting this expectation? What about in the future?
WHITE PAPER:
This white paper examines in detail the relevant issues and benefits of Accounts Payable (AP) transformation as well as recent industry-wide research and best practices around such initiatives.
WHITE PAPER:
Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing.
WHITE PAPER:
Reference data is the lifeblood of an organization but inconsistencies can lead to inefficient processes and inaccurate analytics. Master reference data makes operational data more accurate, simplifies synchronization and migration projects and improves MDM effectiveness. Learn some key considerations for creating a reference data master.
EGUIDE:
In this e-guide, experts present FAQs on smart business apps to get a better understanding to why IT pros should use smart process apps to boost process-management benefits. Inside, learn more about an alternative solution – workflow management software.
CASE STUDY:
Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows.
EGUIDE:
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.
