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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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This paper compares the TCO of Oracle11g and Sybase ASE 15 databases, and demonstrates Sybase as the clear winner. Read this paper to learn why enterprises choose Sybase ASE on Linux for mission-critical applications that demand lightning-fast performance.
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If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
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HP Mobility Advisory Services can help your organisation develop a mobility strategy that transforms interactions with customers, employees and partners into revenue opportunities. Learn how.
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In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
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Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.
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Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
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Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
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This crucial resource examines a mobile management solution that enables your organization to deliver all of your business critical information over mobile while safeguarding corporate IP, customer and employee data, non-public financial information and business intelligence.
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This informative paper discusses how your organization can embrace BYOD with full security and control, providing a simple and streamlined user experience.
